How to Order

Email using our secure order form
Phone — call (630) 385-2047
FAX — (630) 385-2056

New customers please read our Shipping and Policies to learn about our shipping methods, shipping charges, and policies.

First Time Orders

If you are ordering shoes from us for the first time, please limit your order to 2 pair per style. Although we appreciate your business, you'll be happier with our shoes if the first ones you purchase look great and feel great on your feet. We want to help you get the shoes you want with the proper fit, while minimizing your shipping costs.

Ordering by Email

Email your order by completing our secure on-line order form, then click the "Send to Classic Pumps" button. We will confirm your order via email within 48 hours of receipt (usually much sooner) and advise you of its status. If you do not receive a response from us within 48 hours, please call us. If your emailed order confirmation is returned to us as undeliverable, your order will not be processed and we'll try contacting you.

Your credit card billing address is required to process your order and to protect you against credit card fraud. If the billing address is not provided or if it does not match the address the credit card issuing bank has on file, you will be contacted by us prior to shipping your order.

If you are unable to access or are having trouble using our secure order form, please email us.

Ordering by Phone or Fax

Simply print and complete the order form, then call us (630-385-2047) to place your order. Or use fax (630) 385-2056 your completed order. If you are unable to print the form, please be prepared to give us the following information:

 — style name or number
 — size
 — color

We will also need:

 — your credit card number (VISA or MasterCard only)
 — credit card expiration date
 — current billing address including zip code
 — ship-to address if different from billing address
 — phone no., fax no., or email address so we can contact you if we have questions about your order.

When paying by credit card, a charge from Classic Pumps will appear on your statement.

Payment by Check

If paying by personal or company check, please allow 2 weeks for your check to clear. To have your order shipped more promptly, please pay by credit card, money order or certified check.

Send your check or money order with your completed order form to:

Classic Pumps
1825 Candleberry Lane
Yorkville, IL 60560

International Orders

Yes, we ship internationally. Some of the countries we've shipped Classic Pumps to include:
Australia, Brazil, Canada, Denmark, Germany, Israel, Japan, Spain, Sweden, United Kingdom, just to name a few.

Please read International Shipping for information about charges and policies.

Email us with your shipping requirements and we'll quote you a price before shipping your order.

All shoe sizes given are U.S. sizes. Before you order, you may want to consult our International Shoe Size Comparison Chart to help you determine the correct size to order.

Frequent Purchase Program

Every 6th pair of shoes or 6th handbag purchased earns an automatic 25% discount on that pair of shoes or handbag.

Referral Program

Ordering Our Brochure

Our brochure includes pictures and descriptions of some of the shoe and handbag styles shown on our website; it is NOT the complete Classic Pumps catalog. If you would like to order our brochure, please complete the secure order form, then click the "Send to Classic Pumps" button. Or, fax your completed order form to one of the numbers listed above. Brochure postage and handling charges are shown below:

• For customers in the US — $1.00 in US funds or charge to your credit card.
• For customers OUTSIDE the US and Canada — $2.00 in US funds or charge to your credit card.